Legal Assist™ is a 24-hour telephonic advice line manned by qualified and experienced in-house attorneys who provide guidance and information on all legal matters. When you find yourself in a difficult position such as a pending divorce, labour issue or even a fight with your neighbour, you can call one of our personal lawyers for advice.
General legal advice is offered on criminal offences, fines, debt, contracts, divorce, maintenance and other related legal advice.
- Labour law specialists who can give advice on the Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act, Skills Development Act and various legislation which relates to labour affairs such as unfair labour practice and basic wages, are available telephonically.
- Telephonic legal advice can be given to the client at the scene of an accident. This advice relates to all aspects of a motor collision.
- The legal advisors can advise employees on how and where to lodge a claim with the Road Accident Fund and how to complete the relevant forms. They can also refer an employee to a specialist attorney, where necessary.
- In-house attorneys have access to a national referral panel of practicing attorneys if an employee needs to appear in court. The panel of attorneys includes details about the attorney’s area of specialisation such as criminal, labour, conveyance, etc. In most areas the client will be offered a choice of attorneys for this referral appointment. The referral service involves a free initial 30-minute consultation and if required, the practicing attorney can also draft one letter or make one telephone call to a third party. The employee can then decide whether or not to continue with the practicing attorney’s services at a fee structure agreed to between the employee and the attorney.
- Extensive legal information databases are used in our programme offering.